Rider Insurance Obligations

• 2.1 All Riders must maintain valid vehicle insurance covering delivery work (bike, scooter, or car).
• 2.2 Insurance must comply with UK law and cover liability for third-party damage and bodily injury.
• 2.3 Riders are responsible for all premiums, deductibles, and costs associated with obtaining and maintaining insurance.
• 2.4 Riders must provide proof of valid insurance before commencing deliveries and upon request.

Company Insurance

• 3.1 DeliveryWe may provide limited liability insurance covering certain operational activities.
• 3.2 This insurance does not replace the Rider's own obligations to maintain valid insurance.
• 3.3 Details of the Company's insurance coverage will be provided separately.

Liability

• 4.1 Riders are personally liable for any accidents, loss, or damage arising from delivery activities if uninsured or underinsured.
• 4.2 The Company is not responsible for personal injury, vehicle damage, or third-party claims resulting from the Rider's actions, except in cases of direct Company negligence.

Reporting Incidents

• 5.1 Riders must report any accidents, claims, or incidents occurring during delivery duties to the Company immediately.
• 5.2 Riders must fully cooperate with the Company and insurers during any claims investigation or process.

Consequences of Non-Compliance

• 6.1 Failure to maintain valid insurance may result in suspension or termination of delivery access.
• 6.2 Repeated non-compliance may result in permanent removal from the DeliveryWe platform.

Governing Law

User Rights

Riders have the right to:

• Request information about Company-provided insurance coverage
• Seek clarification on insurance requirements
• Appeal decisions related to insurance compliance
• Access support during claims processes